Community Support
We are here to help. Whether you have questions about resources, need technical assistance, or want to report a concern, our support team is ready to assist.
Get in Touch
Questions? Email us and we will get back to you promptly.
How We Can Help
Our support team can assist with various questions and concerns.
General Questions
Questions about VieroMind, our resources, or how to use our platform.
Community Guidelines
Clarification about our community standards and guidelines.
Resource Requests
Need help finding specific mental health resources in your area.
Account Issues
Technical problems or questions about your account.
Report Follow-up
Questions about reports you have submitted or community issues.
Feedback and Suggestions
Ideas for improving VieroMind or new features you would like to see.
Quick Actions
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to support emails within 1-2 business days. For urgent safety concerns, please use crisis resources or contact emergency services.
Can you provide therapy or medical advice?
Our support team cannot provide therapy, medical advice, or professional treatment. We can help you find resources and connect with qualified professionals.
Is my communication with support confidential?
We treat support communications with respect and confidentiality. We may share information only if required by law or if there is an immediate safety concern.
What if I need immediate help?
If you are in crisis or immediate danger, contact emergency services or the 988 Suicide and Crisis Lifeline. Visit the safety page for more crisis resources.
Still have questions? We are here to help.
Email Support