Community Support
We're here to help. Whether you have questions about resources, need technical assistance, or want to report a concern, our support team is ready to assist.
Get in Touch
Questions? Email us and we'll get back to you promptly.
How We Can Help
Our support team can assist with various questions and concerns.
General Questions
Questions about VieroMind, our resources, or how to use our platform.
Community Guidelines
Clarification about our community standards and guidelines.
Resource Requests
Need help finding specific mental health resources in your area.
Account Issues
Technical problems or questions about your account.
Report Follow-up
Questions about reports you've submitted or community issues.
Feedback & Suggestions
Ideas for improving VieroMind or new features you'd like to see.
Browse Resources
Find mental health resources and support services.
Community Standards
Review our community guidelines and standards.
Report a Concern
Report violations or safety concerns.
Frequently Asked Questions
How quickly will I receive a response?
We typically respond to support emails within 1–2 business days. For urgent safety concerns, please use our crisis resources or contact emergency services.
Can you provide therapy or medical advice?
Our support team cannot provide therapy, medical advice, or professional mental health treatment. We can help you find resources and connect with qualified professionals in your area.
Is my communication with support confidential?
We treat all support communications with respect and confidentiality. We may share information only if required by law or if there's an immediate safety concern.
What if I need immediate help?
If you're in crisis or immediate danger, please contact emergency services (911 in the US) or the 988 Suicide & Crisis Lifeline. Visit our Safety page for more crisis resources.
Still have questions? We're here to help.
Email Support